Privacy Policy
Last Updated: [Insert Date]
The Chilli Pepper Company (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.chillipeppercompany.com or use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order or register an account, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information
We may also collect non-identifiable data such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
c. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These may include session cookies, performance cookies, and analytics cookies. For more information, please refer to our [Cookie Policy] (if applicable).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders
- To improve our website, products, and services
- To communicate with you about your orders, promotions, or updates
- To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your information. However, we may share your data with trusted third parties, including:
- Service Providers: Payment processors, shipping partners, and IT service providers
- Legal Compliance: If required by law or to protect our legal rights
- Analytics Providers: For website performance analysis (e.g., Google Analytics)
4. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct your information
- Deletion: Request the deletion of your data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at sales@chillipeppercompany or info@chillipeppercompany.com.
5. How We Protect Your Information
We implement industry-standard security measures to protect your data, including encryption, secure payment gateways, and restricted access to sensitive information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on this page. Please review this policy periodically for updates.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
- Email: sales@chillipeppercompany or info@chillipeppercompany.com
- Phone: 0726703352 or 0762072316
- Mailing Address: FPT building,“D”Berth, South Arm Road, Table Bay Harbour, Cape Town
Thank you for trusting The Chilli Pepper Company!
