FAQs

Fermented (aged) chilli mash is a blend of ground fresh chilli peppers and salt that undergoes natural fermentation. This process enhances the flavors and preserves the chilli, giving it a longer shelf life.

Fermented chilli Puree is a product of chilli mash that undergoes further processing to remove skin and pips(seeds).

Our chilli mash is crafted using high-quality chilli peppers and salt, then fermented under controlled conditions for optimal flavor and safety.

2 years from day of production, under proper storage and handling conditions.

Yes, all our chilli mash products are made from non-GMO chilli peppers.

We follow strict quality control measures and use a consistent recipe and process to deliver uniform flavor in every batch.

Chilli mash is essentially the base(raw ingredient) for many hot sauces but hasn’t been diluted or seasoned with other ingredients like a finished sauce. It has a concentrated flavor, allowing for versatility and customization in recipes.

Not really, the product is made to be stored at ambient temperature under hygienic storage conditions. However, there is no harm in refrigerating the product.

Product should be stored in tightly sealed containers to preserve freshness, and the containers should be made of plastic, stainless steel or glass.

No, our fermented chilli mash relies on natural fermentation and salt as preservatives. We don’t add any artificial preservatives or additives.

No, we don’t add sugar to our chilli mash. The natural sugars in the chilli peppers fuel the fermentation process.

The heat level depends on the type of chilli peppers used in the mash. Our product comes in a range of heat levels (mild, medium, and hot) allowing you to choose the right spice intensity for your needs.

Yes, start with a small amount of mash and add more gradually until you reach the desired heat level. Because it’s highly concentrated, a little goes a long way.

The spiciness varies depending on the chilli variety. We provide Scoville ratings for each variety to help customers choose the right heat level.

We offer chilli mashes made from various chilli types, such as habanero, jalapeño, cayenne, and bird’s eye chilli ( African Piri-Piri). Each type brings a unique heat level and flavor profile.

Non-iodized salts, like sea salt, are preferred as they don’t interfere with fermentation.

Since fermentation relies on salt, it can sometimes taste salty. Try using it in recipes with low-salt bases, or balance the saltiness with sweeter ingredients .

Salt is essential for fermentation, so we do not currently offer a low-sodium version, but the salt can be diluted in recipes.

No, the salt draws moisture from the chillies.

Salt levels can vary depending on the chilli variety, but typically range from 8-10% for small chilli pod varieties and 13-16% for medium to large pod chilli varieties. This is necessary for safe fermentation and preservation.

No, our chilli mash contains only chilli peppers and salt.

Yes, but at a slower rate, as the product is still active. Over time, you might notice a deeper flavor or a change in color, which is natural.

Yes, we offer samples to potential clients so they can experience the quality and flavor firsthand.

Chilli mash consists of skin and pips( seeds), while chilli puree does consist of skin and pips.

Yes, all our products are kosher- and halal-certified.

Carefully remove or scrape the moldy layer on top and discard it. Ensure the container lid is properly sealed to prevent exposure to air, which promotes further mold growth.

Over time, the color of the mash may darken due to natural fermentation. This is normal and doesn’t impact the quality or safety of the product.

You can use it in marinades, sauces, soups. It can also be used as a seasoning in recipes where you want to add heat and depth of flavour.

Absolutely! Our chilli mash is versatile and can be combined with other ingredients for personalized sauce creations.

Yes, it’s ideal for commercial kitchens, restaurants, and food manufacturers looking for high-quality fermented flavors.

Yes, our team can help you explore creative uses for chilli mash in your specific product line.

We adhere to stringent food safety and quality control practices, including HACCP guidelines, ensuring a safe and high-quality product.

We have flexible minimum order quantities to accommodate small and large-scale buyers. Contact us for details.