Terms and Conditions
Last Updated: 01 March 2025
Welcome to The Chilli Pepper Company! By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or services.
1. General Information
- Company Name: The Chilli Pepper Company
- Website: www.chillipeppercompany.com
- Contact Information:
- Email: sales@chillipeppercompany or info@chillipeppercompany.com
- Phone: 0726703352 or 0762072316
These Terms and Conditions govern the use of our website and the purchase of products through our online store.
2. Eligibility
To use our website or make purchases, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate and complete information during the checkout process.
3. Product Information
- We strive to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time.
- All products are subject to availability.
4. Ordering and Payment
- By placing an order, you agree to provide valid payment information and authorize us to charge the full amount.
- We accept [Insert Payment Methods, e.g., credit/debit cards, PayPal, etc.].
- Prices include VAT (where applicable). Shipping costs will be calculated at checkout.
5. Shipping and Delivery
- Orders are processed and shipped as outlined in our Shipping Policy.
- Delivery timelines are estimates and may vary based on your location and courier services.
- We are not responsible for delays caused by customs, weather, or other unforeseen circumstances.
6. Returns and Refunds
As all products are perishable, we do not accept returns. Refunds may only be issued under certain conditions, as outlined in our Refund Policy.
7. User Conduct
You agree not to:
- Use our website for unlawful purposes or violate any laws.
- Interfere with the security, performance, or functionality of the website.
- Submit false or misleading information.
We reserve the right to terminate your access to the website if these terms are violated.
8. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of The Chilli Pepper Company and protected by intellectual property laws. Unauthorized use of our content is prohibited.
9. Limitation of Liability
- The Chilli Pepper Company is not liable for any direct, indirect, or consequential damages resulting from the use of our website or products.
- Our liability is limited to the purchase price of the product(s) in question.
10. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes will be resolved in the courts of this jurisdiction.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website signifies acceptance of the updated terms.
12. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us:
- Email: sales@chillipeppercompany or info@chillipeppercompany.com
- Phone: 0726703352 or 0762072316
Thank you for choosing The Chilli Pepper Company!
